View Archive

Different Setting, Different Problems and Different Solutions

Posted on January 13, 2015

I spent the weekend in New York visiting one of my best friends for his 30th birthday. As I hung out with 20-to-30-something New Yorkers, I couldn’t help comparing and contrasting how differently they live from Atlantans like me. As I sat on the flight back to Atlanta, I captured some observations on life in the Big City, specifically in the areas of housing and transportation, and how these differences lead to variations of problems that people face and the solutions that are developed as a result.

Differences in Housing

Housing is at such a high premium that New Yorkers are so accustomed to living in tighter spaces.

For example, my best friend and his wife live in an 700 sq ft apartment in the Upper East side of Manhattan. Their rent is almost double my mortgage for almost half the square footage of my house in Atlanta (note: I live in-town about 10 minutes from downtown Atlanta). While I considered their apartment small for Atlanta, other city dwellers were in awe at the size of their apartment in such a fantastic location.

Beautiful view of the city from their apartment

It’s apparent that finding an apartment is much harder problem in New York than in Atlanta. As a result, I can imagine that a real estate app that enables people to easily find and rent apartments from landlords, subleases and roommates would go viral in New York while eliciting a much more tepid response here in Atlanta.

Differences in Transportation

While the housing market is ridiculous in New York, they do car-less transportation much better than in Atlanta. In New York, the poor roads, cost / scarcity of parking, maintenance, and the abundance of cheap alternate transportation services make owning a car in the city a very expensive liability. For most people, these costs outweigh the benefits / utility of a car.

In Atlanta, the immense sprawl of the city coupled with the limitations of public transportation make owning a car a borderline necessity.

The differences in transportation lead to variations on the same problem. For example, smartphone users everywhere live their life between phone charges. Atlantans spend more time in their car on average, so I posit that the average Atlantan is more likely to own a car charger than a NYC denizen. Conversely, the New Yorker is more likely to carry a phone charger in their purse or bookbag in order to charge their phones while they are out in the city. I noticed a number of people taking advantage of outlets in restaurants and bars in NYC to grab a quick charge. This is extremely rare in Atlanta.

I’m willing to bet that a phone case with a built-in extra battery would be more attractive to everyday New Yorkers than Atlantans.

Funny enough, my Manhattan hosts had a car

So What?

Some thoughts about what all these differences mean:

This experience (re-)opened my mind to the distinct problems that people face depending on their setting. Furthermore, it reaffirmed my belief that traveling and meeting new people is one of the best ways to find new problems worth solving.

Have you noticed differences in problems when traveling? What are they? What solutions did you see or come up with to address them?



Hi, I'm Don Pottinger.

I love building things with computers. At 10 years old, I wrote my first program using BASIC. I built my first computer when I was 12 years old.

I graduated from Georgia Institute of Technology with a BS in Electrical and Computer Engineering. I have a background as a technology consultant and software engineer.

Now, I'm a Customer Engineer at Google.

Also, I'm the founder and CEO of Lytham Labs. Lytham Labs helps businesses sell more with marketing automation, predictive analytics, and artificial intelligence tools. My primary product, Kevy, is a marketing automation platform for eCommerce retailers.

I live in Atlanta with my amazing wife and kids. For fun, I play too much soccer and follow my favorite clubs, FC Barcelona and Arsenal F.C.

My CV so far

  • Cloud Engineer at Google (2019 - Present)
  • Founder and CEO at Kevy (2014 - Present)
  • Co-founder and Head of Technical Development of Body Boss Fitness (2010 - Present)
  • Engineering Manager and Software Engineer at Big Nerd Ranch (2012 - 2014)
  • IT and Management Consultant for Accenture and Slalom Consulting (2008 - 2012)
  • Graduate of Georgia Tech with BS in Electrical and Computer Engineering (2008)

Facts About Me

  • I was born in Jamaica and raised in the United States.
  • I speak English, Spanish and Jamaican Patois.
  • I love to travel. So far, I've visited Peru, Argentina, Spain, Switzerland, Germany, Greece, France, Italy, Canada, Jamaica, Hawaii, Mexico and England.